Payment Security

Bathrackcove provides a straightforward payment process for customers purchasing through our website. Payment services are provided through Stripe, which processes payment transactions for our website. Stripe is a payment service provider and is not a business partner of Bathrackcove.

1. Payment Processing

Payments are processed by Stripe during checkout. Customers do not need to have or log in to a Stripe account to complete a payment.

Payment processing may involve transaction checks and monitoring carried out by Stripe as part of its payment services, including assessments relating to payment risk and unusual transaction activity.

2. Accepted Payment Methods

Available payment methods may include:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Supported electronic wallets

The payment methods displayed at checkout may vary according to availability and applicable checkout conditions.

3. Billing Descriptor

The billing descriptor associated with purchases is displayed as:

Bathrackcove

This helps customers identify a Bathrackcove transaction on their payment statement.

4. Payment Information

Payment information is processed through the applicable payment service provided by Stripe. We do not retain complete payment card numbers or card security codes on our website.

Payment-related information may be processed as necessary to complete transactions, manage orders and meet applicable legal and regulatory requirements.

5. Data Protection and Cookies

We handle customer information in accordance with applicable UK and European data protection requirements.

Our website provides a Cookie consent banner. Non-essential cookies are used only after the customer selects “Accept” on the Cookie banner where consent is required.

Further information about the handling of personal information and cookies is available in our Privacy Policy and Cookie Policy.

6. Payment Enquiries

If you have a question regarding a payment or transaction, please contact us:

Email: shelf@bathrackcove.com
Phone: +44 1924 267517
Address: Unit 5, Ings Mill, Off Dale Street, Ossett, WF5 9HQ, United Kingdom

Please allow 24–48 hours for a response to payment-related enquiries.